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Orders take 1–2 working days to process. Once dispatched, delivery takes 7–12 working days on average. You'll receive an email with your tracking number as soon as your parcel is on its way.
Yes, delivery is free on all orders across the UK.
Use the tracking link in your dispatch email or visit our Track Your Order page with your order number and email address.
Yes, within 30 days of delivery, as long as the item is in its original condition and packaging. Return postage costs are the customer's responsibility.
Email us at info@harrietchelsea.com with your order number and we'll send you the instructions. See our Refund policy.
Once we've received and checked your return, we'll process it within 7 working days and refund the amount to your original payment method.
On every product page you'll find the “Size guide” next to the size selector. If you're between two sizes, we recommend choosing the larger one.
You can return the item within 30 days and place a new order in the size you need.
Visa, Mastercard, Maestro, Apple Pay, Google Pay and Shop Pay.
Yes. Payments are made over an encrypted connection and we never store your card details.